[{"slug":"software-engineer","role":"Software Engineer","sector":"Tech & data","person":{"name":"Alex Rivera","title":"Software Engineer","location":"Austin, TX","summary":"Software engineer with 5 years building web services in TypeScript and Go. Led migration of a monolith to services handling 40M requests/day; care about tests, observability, and boring reliability.","experience":[{"role":"Software Engineer II","company":"Brightpath Logistics","dates":"2023 – Present","bullets":["Split the shipment-tracking monolith into 6 Go services, cutting p95 latency from 900ms to 210ms","Introduced contract tests between services, reducing cross-team integration bugs by ~60% per release","Mentored 2 junior engineers through onboarding and their first production launches"]},{"role":"Software Engineer","company":"Cardinal Apps","dates":"2021 – 2023","bullets":["Built the customer-facing order dashboard (React + TypeScript) used by 12k merchants daily","Cut CI pipeline time from 24 to 9 minutes by parallelizing test shards and caching dependencies"]}],"skills":["TypeScript","Go","React","PostgreSQL","Kubernetes","CI/CD","Observability"],"education":"B.S. Computer Science — University of Texas at Austin, 2020"}},{"slug":"devops-engineer","role":"DevOps Engineer","sector":"Tech & data","person":{"name":"Tomas Lindgren","title":"DevOps Engineer","location":"Denver, CO","summary":"DevOps engineer with 7 years building CI/CD and cloud infrastructure for SaaS teams. Took a 40-service platform from weekly to daily deploys, cut MTTR from 90 to 25 minutes, and reduced AWS spend 27% without capacity loss.","experience":[{"role":"Senior DevOps Engineer","company":"Skyline Software","dates":"2022 – Present","bullets":["Own CI/CD for 40 microservices (GitHub Actions, ArgoCD on EKS); moved the platform from weekly release trains to 15+ daily deploys with automated rollback","Cut MTTR from 90 to 25 minutes by rebuilding alerting on SLOs (Prometheus/Grafana) and writing runbooks for the 12 most-paged scenarios","Reduced AWS spend 27% ($41k/month) via rightsizing, Savings Plans and moving batch workloads to spot instances"]},{"role":"DevOps Engineer","company":"Bitfield Systems","dates":"2018 – 2022","bullets":["Migrated 25 services from EC2/Chef to Kubernetes with Terraform-managed infrastructure, cutting environment-provision time from 2 days to 40 minutes","Introduced trunk-based development and preview environments, halving average PR-to-production lead time"]}],"skills":["Kubernetes (EKS) & Docker","Terraform & infrastructure as code","CI/CD (GitHub Actions, ArgoCD)","Prometheus/Grafana & SLO alerting","AWS cost optimization","Incident response & runbooks"],"education":"B.S. Computer Science — Colorado State University, 2018 · CKA (Certified Kubernetes Administrator), 2023"}},{"slug":"data-analyst","role":"Data Analyst","sector":"Tech & data","person":{"name":"Priya Natarajan","title":"Data Analyst","location":"Atlanta, GA","summary":"Data analyst with 3 years turning messy operational data into decisions. Built the executive KPI layer used in weekly leadership reviews; strongest in SQL, dbt and Looker.","experience":[{"role":"Data Analyst","company":"Meridian Health Partners","dates":"2023 – Present","bullets":["Built and maintain 40+ dbt models powering the KPI dashboard used in weekly executive reviews","Identified a claims-coding gap worth $380k/year in missed reimbursements; fix adopted within one quarter","Cut ad-hoc reporting requests 50% by shipping self-serve Looker explores for operations teams"]},{"role":"Operations Analyst","company":"Southline Freight","dates":"2021 – 2023","bullets":["Automated the daily dispatch report (Python + SQL), saving the ops team ~8 hours per week","Analyzed route profitability across 200 lanes; recommendations lifted margin 4 points on the worst decile"]}],"skills":["SQL","dbt","Looker","Python (pandas)","Data modeling","Stakeholder reporting","A/B test analysis"],"education":"B.S. Industrial Engineering — Georgia Tech, 2021"}},{"slug":"product-manager","role":"Product Manager","sector":"Tech & data","person":{"name":"Devon Silva","title":"Product Manager","location":"Seattle, WA","summary":"Product manager with 5 years in B2B SaaS. Own the billing-and-payments area of a $40M-ARR product; shipped the usage-based pricing revamp that lifted net revenue retention from 104% to 112%.","experience":[{"role":"Product Manager","company":"Rainier Analytics","dates":"2022 – Present","bullets":["Own billing/payments for a $40M-ARR analytics platform, working with 2 squads (11 engineers, 2 designers)","Led the usage-based pricing revamp from 40+ customer interviews to GA; NRR rose 104% → 112% in three quarters","Cut involuntary churn 20% by shipping dunning-flow improvements prioritized from support-ticket analysis"]},{"role":"Associate Product Manager","company":"Harborview Software","dates":"2020 – 2022","bullets":["Shipped the self-serve onboarding flow that raised trial-to-paid conversion from 9% to 14%","Ran weekly usability tests and maintained the insight repository used across 3 product teams"]}],"skills":["Product discovery & interviews","Roadmap prioritization","Pricing & monetization","SQL / product analytics","A/B experimentation","Cross-functional leadership"],"education":"B.S. Information Systems — University of Washington, 2019"}},{"slug":"ux-designer","role":"UX Designer","sector":"Tech & data","person":{"name":"Amara Diallo","title":"UX Designer","location":"Chicago, IL","summary":"UX designer with 6 years across B2B SaaS and e-commerce. Redesigned an onboarding flow that lifted activation 31%, runs 6-8 usability sessions per quarter, and ships design-system components used by 4 product teams.","experience":[{"role":"Senior UX Designer","company":"Fieldstone Commerce","dates":"2022 – Present","bullets":["Redesigned merchant onboarding from 11 steps to 6; activation rose 31% and support tickets on setup fell 44% within one quarter","Run 6-8 moderated usability sessions per quarter; findings drove a checkout revision that cut cart abandonment 9%","Built and documented 23 design-system components (Figma) adopted by 4 product teams, cutting design-to-dev handoff questions by half"]},{"role":"UX Designer","company":"Meridian Software","dates":"2019 – 2022","bullets":["Owned UX for a B2B analytics dashboard used by 800 accounts; task-success rate on the top 5 workflows rose from 62% to 88% across three iterations","Introduced lightweight research ops (participant panel, session templates) that took study setup from 2 weeks to 3 days"]}],"skills":["End-to-end product design (Figma)","Usability testing & research ops","Design systems & documentation","Prototyping (Figma, Principle)","A/B test design with PMs","Accessibility (WCAG 2.1 AA)"],"education":"B.F.A. Design — University of Illinois Chicago, 2019 · Nielsen Norman Group UX Certification, 2021"}},{"slug":"mechanical-engineer","role":"Mechanical Engineer","sector":"Tech & data","person":{"name":"Priya Raghavan","title":"Mechanical Engineer","location":"Austin, TX","summary":"Mechanical engineer with 6 years in consumer-hardware enclosure and mechanism design. Shipped 4 products at 100k+ annual units; owns design from concept CAD through DFM, tooling release and first-article approval.","experience":[{"role":"Mechanical Engineer II","company":"Halcyon Devices","dates":"2022 – Present","bullets":["Own enclosure and hinge design for a 150k-unit/yr smart display; passed 1m drop and 10k-cycle hinge testing on the first tooling shot","Cut part cost 18% on the flagship product via part consolidation (11 parts to 6) and a resin change validated with mold-flow analysis","Run weekly DFM reviews with two contract manufacturers; reduced open tooling issues at T1 from 34 to 9 across two programs"]},{"role":"Mechanical Design Engineer","company":"Kinetic Labs","dates":"2019 – 2022","bullets":["Designed sheet-metal and machined structures for lab-automation instruments in SolidWorks with GD&T to ±0.05 mm where required","Built and maintained tolerance stack-ups that cut first-article rejections by half year over year"]}],"skills":["SolidWorks & Creo (surfacing, sheet metal)","GD&T & tolerance stack-ups","DFM/DFA & tooling release","Injection molding & sheet metal","FEA & mold-flow analysis","Prototyping (SLA/SLS, CNC)"],"education":"B.S. Mechanical Engineering — University of Texas at Austin, 2019 · EIT (Texas), 2019"}},{"slug":"marketing-manager","role":"Marketing Manager","sector":"Business & finance","person":{"name":"Jordan Okafor","title":"Marketing Manager","location":"Chicago, IL","summary":"Marketing manager with 6 years across demand gen and lifecycle. Own a $1.2M annual budget and a team of 3; grew qualified pipeline 45% year-over-year while cutting cost per MQL by a third.","experience":[{"role":"Marketing Manager","company":"Halberd Software","dates":"2022 – Present","bullets":["Own demand generation across paid search, LinkedIn and webinars on a $1.2M budget; pipeline up 45% YoY","Rebuilt the nurture program (14 emails → 6 behavior-triggered tracks), lifting MQL→SQL conversion from 8% to 13%","Manage and develop a team of 3 (content, paid, ops); two internal promotions in two years"]},{"role":"Digital Marketing Specialist","company":"Northgate Retail Group","dates":"2019 – 2022","bullets":["Ran paid social for 40 store locations; cut cost per store visit 28% via geo-segmented creative testing","Launched the loyalty-email program that reached 120k subscribers with a 38% average open rate"]}],"skills":["Demand generation","Paid search & social","Lifecycle/email marketing","HubSpot","GA4","Budget management","Team leadership"],"education":"B.A. Communications — DePaul University, 2019"}},{"slug":"project-manager","role":"Project Manager","sector":"Business & finance","person":{"name":"Sam Whitfield","title":"Project Manager, PMP","location":"Denver, CO","summary":"Project manager with 7 years delivering software and infrastructure projects up to $4M. 90% on-time delivery across the last 12 projects; comfortable running hybrid agile/waterfall with distributed teams.","experience":[{"role":"Senior Project Manager","company":"Silverpeak Systems","dates":"2022 – Present","bullets":["Delivered a $4M warehouse-management rollout across 3 sites, 2 weeks early and 5% under budget","Run a portfolio of 4 concurrent projects with 25+ contributors across engineering, vendor and client teams","Introduced risk-burndown reviews that cut late-stage surprises: zero red-status escalations in 18 months"]},{"role":"Project Manager","company":"Bluestem Consulting","dates":"2018 – 2022","bullets":["Managed 15 client implementations end-to-end, averaging 92% on-time milestone completion","Standardized the kickoff-to-handoff playbook adopted by all 6 PMs in the practice"]}],"skills":["Project delivery","Agile & waterfall","Budget management","Risk management","Jira / MS Project","Stakeholder communication","PMP"],"education":"B.S. Business Administration — University of Colorado Boulder, 2017 · PMP (PMI), 2020"}},{"slug":"operations-manager","role":"Operations Manager","sector":"Business & finance","person":{"name":"Denise Okafor","title":"Operations Manager","location":"Columbus, OH","summary":"Operations manager with 9 years across distribution and light manufacturing. Runs a 3-shift, 85-person site; cut cost per unit 11% in two years while holding 99.2% on-time shipment through a 30% volume increase.","experience":[{"role":"Operations Manager","company":"Midwest Fulfillment Partners","dates":"2022 – Present","bullets":["Run a 140,000 sq ft site with 85 associates across 3 shifts; 99.2% on-time shipment through a 30% YoY volume increase","Cut cost per unit 11% over two years via slotting redesign, wave-picking rollout and overtime rebalancing","Reduced recordable incidents from 9 to 2 per year by rebuilding the safety-observation program with shift leads"]},{"role":"Shift Supervisor → Assistant Operations Manager","company":"Buckeye Packaging Co.","dates":"2017 – 2022","bullets":["Promoted twice in five years; led a 28-person second shift to the plant’s best scrap rate (1.8% vs 3.1% average)","Co-led a line-changeover kaizen that cut average changeover time from 45 to 18 minutes"]}],"skills":["P&L & cost-per-unit management","Multi-shift labor planning","Lean / kaizen facilitation","WMS & ERP (Manhattan, NetSuite)","OSHA compliance & safety programs","KPI dashboards & reporting"],"education":"B.S. Business Administration — Ohio State University, 2016 · APICS CPIM, 2021"}},{"slug":"accountant","role":"Accountant","sector":"Business & finance","person":{"name":"Elena Vasquez","title":"Senior Accountant, CPA","location":"Charlotte, NC","summary":"CPA with 6 years across public audit and corporate accounting. Own the month-end close for a $90M-revenue business; cut close time from 9 to 5 days and cleared two consecutive external audits with zero adjustments.","experience":[{"role":"Senior Accountant","company":"Piedmont Building Products","dates":"2022 – Present","bullets":["Own month-end close for a $90M-revenue entity; reduced close from 9 to 5 business days by automating recurring journal entries and reconciliations in NetSuite","Cleared FY24 and FY25 external audits with zero post-audit adjustments; prepare all PBC schedules","Built the 13-week cash-flow forecast the CFO now uses in weekly leadership reviews"]},{"role":"Audit Associate","company":"Hartwell & Gray CPAs","dates":"2019 – 2022","bullets":["Executed audit fieldwork for 12–15 clients per year in manufacturing and nonprofit sectors","Promoted to senior associate in two years; led 3-person fieldwork teams on recurring engagements"]}],"skills":["Month-end close","GAAP","NetSuite","Account reconciliation","Audit preparation","Cash-flow forecasting","Excel (power user)"],"education":"B.S. Accounting — UNC Charlotte, 2019 · CPA (North Carolina), 2021"}},{"slug":"financial-analyst","role":"Financial Analyst","sector":"Business & finance","person":{"name":"Grace Okafor","title":"Financial Analyst","location":"Charlotte, NC","summary":"FP&A analyst with 5 years in retail and logistics. Owns the revenue model for a $220M division, cut forecast error to under 3%, and built the variance pack the CFO presents to the board.","experience":[{"role":"Senior Financial Analyst","company":"Carolina Retail Group","dates":"2023 – Present","bullets":["Own revenue and margin forecasting for a $220M division; reduced forecast error from 7% to under 3% by rebuilding the driver-based model","Built the monthly variance pack (Excel + Power BI) the CFO takes to the board, replacing a 3-day manual process with a half-day refresh","Modeled the business case for closing 2 underperforming distribution nodes, a decision worth $4.1M in annual savings"]},{"role":"Financial Analyst","company":"Piedmont Logistics","dates":"2020 – 2023","bullets":["Ran annual budget consolidation across 14 cost centers and $85M of spend","Automated weekly flash reporting in SQL and Excel, saving ~10 analyst-hours per week"]}],"skills":["Financial modeling (driver-based)","Budgeting & forecasting","Variance analysis","Excel (advanced) & Power BI","SQL","Business-case development"],"education":"B.S. Finance — UNC Charlotte, 2020 · CFA Level II candidate, 2026"}},{"slug":"human-resources","role":"HR Specialist","sector":"Business & finance","person":{"name":"Whitney Adebayo","title":"HR Generalist","location":"Dallas, TX","summary":"HR generalist with 5 years across recruiting, onboarding and employee relations for 200–400-employee companies. Cut time-to-fill 30% and voluntary first-year turnover from 22% to 14%.","experience":[{"role":"HR Generalist","company":"Lonestar Fulfillment Services","dates":"2022 – Present","bullets":["Own full-cycle recruiting for ~60 hires/year across warehouse and office roles; cut average time-to-fill from 41 to 29 days","Redesigned onboarding into a structured 30-day program; voluntary first-year turnover fell from 22% to 14%","Handle employee-relations cases end-to-end (documentation, investigation, resolution) for a 380-employee site"]},{"role":"HR Coordinator","company":"Trinity Med Supply","dates":"2020 – 2022","bullets":["Administered benefits enrollment and HRIS records (ADP) for 210 employees with zero payroll-impacting errors","Coordinated 40+ interviews monthly and standardized structured interview scorecards company-wide"]}],"skills":["Full-cycle recruiting","Onboarding design","Employee relations","ADP / Workday HRIS","Benefits administration","Employment-law compliance basics"],"education":"B.B.A. Human Resource Management — University of North Texas, 2020 · SHRM-CP, 2022"}},{"slug":"sales-representative","role":"Sales Representative","sector":"Business & finance","person":{"name":"Marcus Bell","title":"Sales Representative","location":"Nashville, TN","summary":"B2B sales rep with 5 years in SaaS and business services. 112% average quota attainment over the last 8 quarters; strongest at outbound prospecting and multi-stakeholder deals.","experience":[{"role":"Account Executive","company":"Cumberland Software","dates":"2022 – Present","bullets":["Attained 112% of quota on average across 8 quarters ($850k annual target, mid-market SaaS)","Closed 41 new logos including the region’s 2 largest deals of 2025 ($95k and $78k ACV)","Source 60% of own pipeline via outbound; booked-meeting rate consistently top-2 on a 12-rep team"]},{"role":"Sales Development Representative","company":"Riverline Payroll","dates":"2020 – 2022","bullets":["Booked 25+ qualified meetings monthly, 130% of SDR target; promoted to AE in 18 months","Rebuilt the outbound email sequences, doubling reply rate to 9% team-wide"]}],"skills":["Outbound prospecting","Discovery & demos","Negotiation","Salesforce","Outreach.io","Pipeline management","Mid-market SaaS"],"education":"B.B.A. Marketing — Middle Tennessee State University, 2020"}},{"slug":"paralegal","role":"Paralegal","sector":"Business & finance","person":{"name":"Rachel Donnelly","title":"Litigation Paralegal","location":"Philadelphia, PA","summary":"Litigation paralegal with 8 years in insurance defense and commercial litigation. Manages 40-50 active matters, e-files in state and federal courts with zero rejected filings in 3 years, and supports 4 attorneys through discovery and trial.","experience":[{"role":"Senior Litigation Paralegal","company":"Harmon & Price LLP","dates":"2021 – Present","bullets":["Manage 40-50 active insurance-defense matters for 4 attorneys: pleadings, discovery responses, deposition scheduling and trial binders","E-file in PA state courts and ED Pa. federal court with zero rejected filings in 3 years; maintain the firm’s filing-deadline calendar across 200+ dates/quarter","Built Relativity review workflows for document productions up to 120k documents; cut first-pass review time 30% with search-term reports"]},{"role":"Paralegal","company":"Keystone Legal Group","dates":"2016 – 2021","bullets":["Supported commercial litigation and subrogation matters from intake through settlement; drafted discovery, subpoenas and settlement statements","Averaged 130+ billable support hours monthly with under 2% write-off rate"]}],"skills":["Civil litigation support (state & federal)","E-filing (PACFile, ECF)","E-discovery (Relativity)","Deadline & docket management","Legal drafting (pleadings, discovery)","Trial preparation & exhibits"],"education":"Paralegal Certificate (ABA-approved) — Villanova University, 2016 · B.A. Political Science — Temple University, 2015 · Notary Public, PA"}},{"slug":"registered-nurse","role":"Registered Nurse","sector":"Healthcare & education","person":{"name":"Maya Chen","title":"Registered Nurse, BSN","location":"Portland, OR","summary":"Med-surg RN with 4 years of acute-care experience across 30-bed units. Preceptor for new-grad nurses; consistent on-time charting and zero medication errors across the last 3 audit cycles.","experience":[{"role":"Registered Nurse — Med-Surg","company":"Riverbend Medical Center","dates":"2022 – Present","bullets":["Manage care for 5–6 acute patients per shift on a 30-bed unit, coordinating with hospitalists and PT/OT","Precepted 7 new-graduate nurses through 12-week orientations; all passed competency sign-off on schedule","Led the unit’s fall-prevention huddle pilot, contributing to a 25% drop in falls over two quarters"]},{"role":"Registered Nurse","company":"Cascade Community Hospital","dates":"2020 – 2022","bullets":["Provided post-operative care for orthopedic and general-surgery patients on a 24-bed unit","Recognized twice by patient-experience surveys for discharge-education clarity"]}],"skills":["Acute patient care","Epic EHR charting","IV therapy","Patient education","Preceptorship","BLS/ACLS"],"education":"BSN — Oregon Health & Science University, 2020 · RN License #: available on request"}},{"slug":"medical-assistant","role":"Medical Assistant","sector":"Healthcare & education","person":{"name":"Alyssa Trujillo","title":"Certified Medical Assistant (CMA)","location":"Albuquerque, NM","summary":"AAMA-certified medical assistant with 5 years in family medicine and cardiology. Rooms 25+ patients a day, maintains 99%+ vitals-documentation accuracy in Epic, and cut patient wait times by 12 minutes as clinic flow lead.","experience":[{"role":"Medical Assistant — Cardiology","company":"Rio Grande Heart Associates","dates":"2023 – Present","bullets":["Room and take intake vitals for 25–30 patients daily across 3 cardiologists; 99%+ documentation accuracy on Epic chart audits","Perform EKGs, Holter hookups and point-of-care INR testing; flagged 2 critical arrhythmia strips that led to same-day admissions","As clinic flow lead, re-sequenced rooming and pre-visit prep to cut average patient wait time by 12 minutes"]},{"role":"Medical Assistant — Family Medicine","company":"Sandia Family Health","dates":"2021 – 2023","bullets":["Administered immunizations and injections, ran phlebotomy draws and processed in-house labs for a 4-provider practice","Managed prior authorizations and refill queues, clearing a 200-item backlog in the first 60 days"]}],"skills":["Patient intake & vitals","EKG & Holter monitoring","Phlebotomy & point-of-care testing","Epic EHR","Immunizations & injections","Prior authorizations & refills"],"education":"CMA (AAMA), certified 2021 — Central New Mexico Community College medical assisting program, 2021 · BLS, renewed 2025"}},{"slug":"dental-assistant","role":"Dental Assistant","sector":"Healthcare & education","person":{"name":"Marisol Vega","title":"Registered Dental Assistant","location":"San Antonio, TX","summary":"RDA with 5 years chairside across general and pediatric practices. Supports 2 doctors at 10-14 patients a day, holds Texas RDA and nitrous monitoring certifications, and passed 3 consecutive OSHA/HIPAA audits as sterilization lead.","experience":[{"role":"Registered Dental Assistant","company":"Alamo Family Dental","dates":"2022 – Present","bullets":["Chairside for 2 doctors at 10-14 patients daily: four-handed dentistry, digital X-rays (Dexis), impressions and provisional crowns","Sterilization lead: passed 3 consecutive OSHA/HIPAA audits with zero findings; retrained 4 assistants on instrument-processing flow","Cut average room-turnover time from 9 to 6 minutes, adding 2 bookable slots a day per operatory"]},{"role":"Dental Assistant","company":"Little Smiles Pediatric Dentistry","dates":"2020 – 2022","bullets":["Assisted pediatric procedures including sealants and stainless-steel crowns for a 30-patient/day practice","Maintained 98% chart-note same-day completion in Dentrix across a 4-assistant team"]}],"skills":["Four-handed chairside assisting","Digital radiography (Dexis, RVG)","Sterilization & OSHA compliance","Dentrix & Eaglesoft charting","Impressions & provisional crowns","Nitrous oxide monitoring (certified)"],"education":"RDA — Texas State Board of Dental Examiners, 2020 · Dental Assisting Certificate, San Antonio College, 2020 · Nitrous Oxide Monitoring Certification, 2021"}},{"slug":"pharmacy-technician","role":"Pharmacy Technician","sector":"Healthcare & education","person":{"name":"Kayla Nguyen","title":"Certified Pharmacy Technician (CPhT)","location":"Portland, OR","summary":"CPhT with 6 years across high-volume retail and hospital inpatient pharmacy. Fills 350+ scripts per shift at 99.9% scan accuracy, IV-certified with cleanroom experience, and trains new technicians on workflow and insurance resolution.","experience":[{"role":"Pharmacy Technician II","company":"Providence Medical Center (Inpatient Pharmacy)","dates":"2022 – Present","bullets":["Prepare unit-dose and IV admixtures (USP 797/800 cleanroom) for a 320-bed hospital; zero compounding errors across 3 annual competency audits","Manage automated dispensing cabinet (Pyxis) restocks and discrepancies across 14 units, resolving 95% of discrepancies same-shift","Train 5 new technicians on aseptic technique, Epic Willow workflow and controlled-substance documentation"]},{"role":"Certified Pharmacy Technician","company":"Rite Aid","dates":"2018 – 2022","bullets":["Filled 350+ prescriptions per shift at 99.9% scan-verification accuracy in a store ranked top-10 in the district for volume","Resolved 30+ insurance rejections daily (prior auths, DUR overrides), cutting patient wait-time complaints 40%"]}],"skills":["Sterile compounding (USP 797/800)","High-volume retail fill (350+/shift)","Pyxis & Epic Willow","Insurance adjudication & prior auths","Controlled-substance handling","Inventory & expiry management"],"education":"CPhT — PTCB, 2018 (current) · Oregon Board of Pharmacy license, current · Sterile Compounding Certificate, 2022"}},{"slug":"teacher","role":"Teacher","sector":"Healthcare & education","person":{"name":"Rachel Nguyen","title":"High School English Teacher","location":"Sacramento, CA","summary":"English teacher with 6 years across grades 9–12, including AP Literature. Raised state ELA proficiency 14 points in two years at a Title I school; department tech lead for curriculum tools.","experience":[{"role":"English Teacher (Grades 9–12)","company":"Del Rio High School","dates":"2021 – Present","bullets":["Teach 5 sections (~150 students) including AP Literature; AP pass rate rose from 61% to 74% in three years","Co-led the writing-across-curriculum initiative credited with a 14-point ELA proficiency gain schoolwide","Serve as department tech lead: trained 11 teachers on the district’s new curriculum platform"]},{"role":"English Teacher (Grade 9)","company":"Foothill Middle College","dates":"2019 – 2021","bullets":["Designed the freshman composition curriculum adopted across all 6 sections","Ran the after-school writing lab serving 40+ students weekly"]}],"skills":["Curriculum design","AP Literature","Differentiated instruction","IEP/504 accommodations","Classroom management","Ed-tech integration"],"education":"M.A. Education — Sacramento State, 2019 · CA Single Subject Credential (English)"}},{"slug":"electrician","role":"Electrician","sector":"Trades & transport","person":{"name":"Miguel Herrera","title":"Journeyman Electrician","location":"Phoenix, AZ","summary":"Licensed journeyman electrician with 7 years across commercial fit-outs and light industrial service. Zero failed inspections in 3 years; runs 2-apprentice crews on tenant-improvement jobs up to 40,000 sq ft.","experience":[{"role":"Journeyman Electrician","company":"Sunstate Electric Co.","dates":"2022 – Present","bullets":["Lead electrician on 25+ commercial tenant-improvement jobs; zero failed rough-in or final inspections in 3 years","Run a 2-apprentice crew: layout, panel schedules, task assignment and QC before every inspection","Service callback rate under 2% across ~300 service tickets per year, best on a 9-electrician service desk"]},{"role":"Apprentice → Journeyman Electrician","company":"Desert Ridge Electrical","dates":"2019 – 2022","bullets":["Completed 8,000-hour apprenticeship and passed the Arizona journeyman exam on the first attempt","Wired 60+ residential and small-commercial panels to NEC 2020 with no correction notices"]}],"skills":["NEC 2023 code compliance","Commercial rough-in & finish","Panel & switchgear installation","Conduit bending (EMT/rigid)","Blueprint & panel-schedule reading","Troubleshooting & service calls"],"education":"Journeyman Electrician License (AZ) — Phoenix JATC apprenticeship, 2022 · OSHA 30, 2023"}},{"slug":"construction-project-manager","role":"Construction Project Manager","sector":"Trades & transport","person":{"name":"Victor Salazar","title":"Construction Project Manager","location":"Phoenix, AZ","summary":"Construction PM with 11 years delivering commercial ground-up and TI projects to $28M. Closed the last six projects at an average 1.8% under budget with zero lost-time incidents across 400k+ labor hours.","experience":[{"role":"Project Manager","company":"Sonoran Builders","dates":"2019 – Present","bullets":["Deliver commercial ground-up projects of $8M-$28M contract value: a 92k sq ft distribution facility finished 3 weeks early and 1.4% under budget","Closed the last six projects at an average 1.8% under budget; kept owner change-order rate below 4% of contract value through preconstruction scope reviews","Zero lost-time incidents across 400k+ labor hours; run weekly toolbox talks and subcontractor safety prequalification"]},{"role":"Assistant Project Manager","company":"Redrock Commercial Construction","dates":"2014 – 2019","bullets":["Managed submittals, RFIs and pay applications for TI projects up to $6M; cut average RFI turnaround from 9 to 4 days","Coordinated 20+ subcontractors per project with look-ahead schedules in Procore and MS Project"]}],"skills":["Ground-up & TI delivery to $28M","Budgeting & cost control","Scheduling (MS Project, look-aheads)","Procore & submittal/RFI management","Subcontractor management","OSHA 30 & site safety programs"],"education":"B.S. Construction Management — Arizona State University, 2014 · OSHA 30, current · CPR/First Aid, current"}},{"slug":"truck-driver","role":"Truck Driver","sector":"Trades & transport","person":{"name":"Darnell Whitfield","title":"CDL-A Truck Driver","location":"Memphis, TN","summary":"CDL-A driver with 9 years and 800,000+ accident-free miles across OTR and regional dry van. Clean MVR, 99.2% on-time delivery over the last 3 years, Hazmat and tanker endorsed.","experience":[{"role":"Regional Driver (Dry Van)","company":"Bluff City Freight Lines","dates":"2022 – Present","bullets":["99.2% on-time delivery across ~480 loads per year on Mid-South regional lanes","Zero preventable accidents and zero moving violations; clean DOT roadside inspections 11 for 11","Mentor driver for 6 new CDL graduates on trip planning, ELD compliance and dock procedures"]},{"role":"OTR Driver","company":"Interline Carriers","dates":"2017 – 2022","bullets":["Logged 500,000+ accident-free OTR miles in 48 states with full ELD/HOS compliance","Ran Hazmat-placarded loads after earning H and N endorsements in 2019"]}],"skills":["CDL-A with Hazmat (H) & tanker (N) endorsements","ELD & HOS compliance","Pre-trip / post-trip inspections","Trip planning & fuel optimization","Drop-and-hook & live unload","DOT regulations"],"education":"CDL-A — Delta Technical College truck driving program, 2017"}},{"slug":"warehouse-worker","role":"Warehouse Worker","sector":"Trades & transport","person":{"name":"Luis Herrera","title":"Warehouse Associate","location":"Riverside, CA","summary":"Warehouse associate with 5 years in high-volume distribution. Sustain 115% of pick-rate standard with 99.8% accuracy; certified forklift and reach-truck operator with zero safety incidents.","experience":[{"role":"Warehouse Associate II","company":"Inland Empire Distribution Co.","dates":"2022 – Present","bullets":["Pick 140+ units/hour (115% of standard) at 99.8% scan accuracy in a 500k sq ft RF-scanning facility","Certified on sit-down forklift and reach truck; zero safety incidents across 5 years","Cross-trained in receiving, cycle counts and loading; cover 3 departments during peak season"]},{"role":"Warehouse Associate","company":"Pacific Parcel Services","dates":"2020 – 2022","bullets":["Loaded/unloaded 8–10 trailers per shift while maintaining damage rates under 0.1%","Selected for the peak-season lead rotation, directing a 6-person temp crew"]}],"skills":["RF scanning","Forklift & reach truck (certified)","Picking/packing/receiving","Cycle counting","Safety compliance","Team lead rotation"],"education":"High school diploma — Riverside Poly, 2019 · OSHA forklift certification, renewed 2025"}},{"slug":"customer-service","role":"Customer Service Representative","sector":"Customer-facing & office","person":{"name":"Dana Alvarez","title":"Customer Service Representative","location":"Phoenix, AZ","summary":"Customer service rep with 4 years across phone, chat and email support. Sustain 96% CSAT on ~60 tickets/day; trusted with escalations and new-hire mentoring.","experience":[{"role":"Senior Customer Service Representative","company":"Sunbelt Home Warranty","dates":"2023 – Present","bullets":["Resolve ~60 phone and chat tickets daily with 96% CSAT, 15 points above team average on escalations","Handle tier-2 billing escalations; recovered 120+ at-risk cancellations in the last year","Mentor 4 new hires per quarter through their first month of live tickets"]},{"role":"Customer Service Representative","company":"Cactus Wireless","dates":"2021 – 2023","bullets":["Answered 70+ calls/day in a high-volume retail-support queue, maintaining 93% CSAT","Promoted to the escalation desk after 9 months — fastest on a team of 30"]}],"skills":["Phone / chat / email support","De-escalation","Zendesk","Billing systems","CSAT & AHT metrics","New-hire mentoring"],"education":"A.A. Communication — Phoenix College, 2021"}},{"slug":"retail-associate","role":"Retail Sales Associate","sector":"Customer-facing & office","person":{"name":"Jasmine Cole","title":"Retail Sales Associate","location":"Tampa, FL","summary":"Retail associate with 4 years in apparel and electronics. Consistently top-3 in sales per hour on a 15-person floor; keyholder trusted with opening/closing and new-hire training.","experience":[{"role":"Sales Associate (Keyholder)","company":"Bayline Electronics","dates":"2023 – Present","bullets":["Rank top-3 of 15 associates in sales per hour for 6 straight quarters; 118% of attachment-rate target on accessories and warranties","Trusted keyholder: open/close the store solo twice weekly, including register reconciliation and deposits","Train 2–3 new associates per quarter on POS, floor standards and the sales process"]},{"role":"Sales Associate","company":"Coastline Apparel","dates":"2021 – 2023","bullets":["Drove fitting-room conversion 12 points above store average through active outfit-building","Named employee of the month 4 times across two years for sales and customer-service scores"]}],"skills":["Consultative selling","POS systems","Cash handling & reconciliation","Visual merchandising","New-hire training","Loss-prevention awareness"],"education":"High school diploma — Tampa Bay Tech, 2021"}},{"slug":"restaurant-server","role":"Restaurant Server","sector":"Customer-facing & office","person":{"name":"Bethany Kim","title":"Restaurant Server","location":"Nashville, TN","summary":"Server with 6 years from high-volume casual dining to upscale steakhouse. Handles a 6-table section at 40+ covers a night, holds the highest wine attachment rate on a 14-server floor, and trains new hires on service steps.","experience":[{"role":"Server","company":"The Hartwell Steakhouse","dates":"2023 – Present","bullets":["Run a 6-table fine-dining section averaging 40+ covers per night with a $78 check average, 9% above house average","Highest wine attachment rate of 14 servers for 5 consecutive quarters after completing sommelier-led list training","Train new servers on steps of service, allergen protocol and POS; 6 of 7 trainees passed their floor test first try"]},{"role":"Server","company":"Broadway Biscuit Co.","dates":"2019 – 2023","bullets":["Turned a 7-table section through 3 seatings on weekend brunch shifts of 250+ covers with sub-2% comp rate","Consistently top-2 in add-on sales during feature promotions across a 12-server team"]}],"skills":["High-volume section management","Wine & menu pairing sales","POS (Toast, Aloha)","Allergen & food-safety protocol","New-server training","Guest recovery"],"education":"ServSafe Food Handler, renewed 2025 · TABC/ABC alcohol service certification, 2023"}},{"slug":"bartender","role":"Bartender","sector":"Customer-facing & office","person":{"name":"Jack Moreau","title":"Bartender","location":"New Orleans, LA","summary":"Bartender with 7 years from high-volume sports bars to a craft cocktail program. Runs a 3-deep Friday bar at 120+ drinks an hour, built a seasonal menu that lifted cocktail sales 22%, and cut pour cost 2 points as inventory lead.","experience":[{"role":"Lead Bartender","company":"The Cane & Copper","dates":"2022 – Present","bullets":["Run service for a 16-seat craft bar plus service well at 120+ drinks/hour on peak nights with a $62 average check","Co-authored two seasonal cocktail menus; signature list lifted cocktail share of sales 22% year over year","Inventory lead: weekly counts and par rebuilds cut pour cost from 24% to 22% while sales grew"]},{"role":"Bartender","company":"Crescent City Taphouse","dates":"2018 – 2022","bullets":["Poured 3-deep game-day crowds of 300+ guests with two bartenders; zero register variance across 4 years","Trained 8 new bartenders on builds, POS and responsible-service protocol"]}],"skills":["High-volume service (120+ drinks/hr)","Classic & craft cocktail builds","Inventory & pour-cost management","POS (Toast, Micros)","Responsible alcohol service (certified)","Menu development & costing"],"education":"Louisiana Responsible Vendor Permit, current · BarSmarts Advanced, 2021"}},{"slug":"security-guard","role":"Security Guard","sector":"Customer-facing & office","person":{"name":"Andre Whitfield","title":"Security Officer","location":"Atlanta, GA","summary":"Licensed security officer with 6 years across corporate lobbies, distribution yards and event posts. Clean incident-report record over 400+ written reports, de-escalation trained, and trusted with new-guard site onboarding.","experience":[{"role":"Security Officer","company":"Sentinel Protective Services","dates":"2021 – Present","bullets":["Anchor officer for a 22-story corporate tower: access control for 2,000+ daily entries, visitor management and camera monitoring across 60+ feeds","Wrote 400+ incident reports with zero returned for correction; reports used twice as primary documentation in successful insurance claims","De-escalated 30+ confrontations without physical intervention; completed employer’s verbal de-escalation and first-aid/CPR certifications"]},{"role":"Security Guard","company":"Peach State Event Security","dates":"2019 – 2021","bullets":["Worked crowd and gate posts for 100+ events up to 15,000 attendees; certified for wand and bag-check screening","Selected to train 12 new guards on post orders, radio protocol and report writing"]}],"skills":["Access control & visitor management","CCTV monitoring (60+ camera sites)","Incident reporting & documentation","Verbal de-escalation (certified)","First aid / CPR / AED (current)","Radio & emergency protocols"],"education":"Georgia Security Guard License (unarmed), renewed 2025 · First Aid/CPR/AED — American Red Cross, current · De-escalation Certification, 2022"}},{"slug":"administrative-assistant","role":"Administrative Assistant","sector":"Customer-facing & office","person":{"name":"Tanya Brooks","title":"Administrative Assistant","location":"Columbus, OH","summary":"Administrative assistant with 5 years supporting executives and busy offices. Currently support 3 directors — calendars, travel, expenses, board prep — while running front-office operations for a 60-person site.","experience":[{"role":"Administrative Assistant","company":"Scioto Insurance Group","dates":"2022 – Present","bullets":["Support 3 directors: manage calendars averaging 40+ meetings/week, book ~6 trips/month, and process expenses with zero policy rejections in two years","Prepare board-meeting packets quarterly (agendas, minutes, follow-up tracking) for a 9-member board","Rebuilt the office supply and vendor process, cutting monthly spend 18% without service complaints"]},{"role":"Front Office Coordinator","company":"Maple Dental Partners","dates":"2020 – 2022","bullets":["Ran scheduling and intake for a practice seeing 50+ patients daily across 4 providers","Cut no-show rate from 12% to 7% by introducing text-reminder workflows"]}],"skills":["Executive calendar management","Travel & expense coordination","Microsoft 365 / Google Workspace","Meeting & board prep","Vendor management","Front-office operations"],"education":"A.A.B. Office Administration — Columbus State Community College, 2020"}},{"slug":"graphic-designer","role":"Graphic Designer","sector":"Customer-facing & office","person":{"name":"Theo Marsh","title":"Graphic Designer","location":"Minneapolis, MN","summary":"Graphic designer with 5 years across brand systems, packaging and digital campaigns. Led the rebrand rollout across 200+ SKUs; portfolio at theomarsh.example.com (12 case studies with before/after metrics).","experience":[{"role":"Graphic Designer","company":"North Loop Foods","dates":"2022 – Present","bullets":["Led design execution of the company rebrand across 200+ SKUs, retail displays and the DTC site in 9 months","Design email and paid-social creative for monthly campaigns; top variant lifted click-through 32% in A/B tests","Built and documented the Figma component library used by 2 in-house designers and 3 agency partners"]},{"role":"Junior Designer","company":"Copperline Studio","dates":"2020 – 2022","bullets":["Produced brand identities, menus and signage for 20+ hospitality clients from concept to print handoff","Managed prepress and print-vendor coordination, cutting reprint errors to near zero over two years"]}],"skills":["Brand identity","Adobe Creative Cloud (Ai/Ps/Id)","Figma","Packaging & print production","Email/social creative","Design systems"],"education":"B.F.A. Graphic Design — Minneapolis College of Art and Design, 2020"}}]