Operations Manager resume example
An operations manager resume example with throughput, cost-per-unit and headcount scope — the P&L-adjacent numbers ops directors screen for before anything else.
Denise Okafor
Summary
Operations manager with 9 years across distribution and light manufacturing. Runs a 3-shift, 85-person site; cut cost per unit 11% in two years while holding 99.2% on-time shipment through a 30% volume increase.
Experience
Operations Manager — Midwest Fulfillment Partners 2022 – Present
- Run a 140,000 sq ft site with 85 associates across 3 shifts; 99.2% on-time shipment through a 30% YoY volume increase
- Cut cost per unit 11% over two years via slotting redesign, wave-picking rollout and overtime rebalancing
- Reduced recordable incidents from 9 to 2 per year by rebuilding the safety-observation program with shift leads
Shift Supervisor → Assistant Operations Manager — Buckeye Packaging Co. 2017 – 2022
- Promoted twice in five years; led a 28-person second shift to the plant’s best scrap rate (1.8% vs 3.1% average)
- Co-led a line-changeover kaizen that cut average changeover time from 45 to 18 minutes
Skills
P&L & cost-per-unit management · Multi-shift labor planning · Lean / kaizen facilitation · WMS & ERP (Manhattan, NetSuite) · OSHA compliance & safety programs · KPI dashboards & reporting
Education
B.S. Business Administration — Ohio State University, 2016 · APICS CPIM, 2021
Fictional example for illustration — names, employers and numbers are invented, but every bullet follows the honest formula: action + scope + verifiable result. Never copy claims you can't defend in an interview.
Lead with scope, then results
Site size, headcount, shifts and volume are the first filter — "85 associates across 3 shifts" places you instantly. Then prove it moved: cost per unit, OTS, incidents.
Cost numbers beat activity lists
"Cut cost per unit 11%" outranks any paragraph about "overseeing daily operations". If you can’t share absolute dollars, percentages against a named baseline still work.
Safety is a hiring criterion
Recordable-incident trends are board-level numbers in ops. A concrete reduction with the mechanism ("safety-observation program") reads as management, not luck.
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